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Training the Human Firewall

Training the Human Firewall

Sherman Peh

Sherman Peh

September 5, 2023 • 5 min read

Training employees to serve as a human firewall is one of the most effective strategies HR Managers can employ to mitigate cybersecurity risks. In this article, we explore the steps to train the human firewall, key elements of successful training, measures for success, and ways to keep the training current.

Steps to Train the Human Firewall

1. Assessing Cybersecurity Knowledge: Begin by gauging your employees’ current understanding of cybersecurity. This assessment will help tailor the training to their needs.

2. Designing the Training Program: Based on the assessment results, design a comprehensive training program that covers topics such as identifying phishing emails, using strong passwords, and understanding the consequences of security breaches.

3. Implementing the Program: Roll out the program, ensuring it’s engaging, interactive, and easily accessible to all employees.4. Evaluating and Adjusting: Regularly evaluate the effectiveness of your program and make necessary adjustments to ensure continuous learning and improvement.

Key Elements of Successful Training

Relevance: Training should be relevant to the employees’ roles and responsibilities. For example, employees handling sensitive data may require additional training on data security.

Frequency: Cybersecurity threats evolve constantly. Regular training sessions will help keep employees updated on the latest threats and defences.

Interactivity: Interactive training methods, such as gamification and simulation exercises, can enhance engagement and understanding.Clear Communication: Make sure that the training content is clear and understandable, free from technical jargon.

Successful Human Firewall Training

The success of a human firewall training program is gauged by reduced incidents of security breaches and improved employee compliance with cybersecurity protocols. Regular testing, such as simulated phishing attacks, can provide measurable data on the program’s effectiveness. Employee feedback is another critical metric that can help fine-tune the program.

Keeping Your Human Firewall Training Current

Keeping your human firewall training current is critical as cyber threats continually evolve. Here’s how:

  • Stay Informed: Keep track of the latest cybersecurity threats and incorporate them into your training program.
  • Regular Updates: Update your training program regularly to include the latest best practices in cybersecurity.
  • Continuous Learning: Promote a culture of continuous learning within your organisation. Encourage employees to stay updated on cybersecurity trends.
  • Feedback: Use feedback from employees to make improvements in the training program.

In conclusion, training a human firewall isn’t a one-off activity but a continuous, adaptive process to stay one step ahead of ever-evolving cyber threats. If you’re ready to reinforce your organisation’s cyber defence with a potent human firewall, we’re here to assist. 

Visit Lumen’s Managed Security Awareness page and discover how our partnership with KnowBe4 can provide you with the tools and resources to foster an engaging, up-to-date, and effective training program for your employees. Act now and transform your cybersecurity approach with Lumen today.

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This content is provided for informational purposes only and may require additional research and substantiation by the end user. In addition, the information is provided “as is” without any warranty or condition of any kind, either express or implied. Use of this information is at the end user’s own risk. Lumen does not warrant that the information will meet the end user’s requirements or that the implementation or usage of this information will result in the desired outcome of the end user. This document represents Lumen’s products and offerings as of the date of issue. Services not available everywhere. Business customers only. Lumen may change or cancel products and services or substitute similar products and services at its sole discretion without notice. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Lumen. ©2023 Lumen Technologies. All Rights Reserved.

Sherman Peh

Sherman Peh

Lead Marketing Communications (APAC), Lumen Technologies

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