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Lumen Managed Security Awareness Service

Equipping your organisation’s employees as a human firewall against cyber threats

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Reduce your organisation’s Phish-prone™ percentage by an average of 29%1 with Lumen and KnowBe4

More than ever, employees are frequently exposed to sophisticated phishing and ransomware attacks, inevitably putting them in the position as weak links in an organisation’s network security.  In APAC alone, results have shown that 34.5% of employees are prone to phishing. Employees need to be trained and remain on their toes with security top of mind.

Majority of ransomware incidents originate from phishing attack vectors. You need to be prepared to protect your network, NOW. The best way to prevent an infection is to implement a multi-layered security stack for the best possible protection.

You can protect your organisation today by elevating the security awareness of your employees to reduce occurrences of social engineering, phishing, smishing, or vishing incidents.

Build a strong human firewall with Lumen’s Managed Security Awareness Service.


The value that our Managed Security Awareness Service brings to your organisation:

  • A complimentary 1-1 consultation with our security expert to understand your security needs
  • A customised plan for your security awareness training and phishing test campaigns
    • Free Phishing Security Test (PST) to assess how Phish-prone your employees are with simulated phishing attacks
    • Security Awareness Training tailored to your organisation’s needs with the world’s largest library of interactive modules, videos, games, posters, and newsletters
    • Managed services to monitor, track, and report on your organisation’s risk level and awareness training compliance
  • A regular analysis of your campaign results and recommendations to help improve the security culture and posture of your organisation
  • Includes the subscription license and management of your KnowBe4 platform
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The five generations of security awareness training – by KnowBe4

Most organisations have already started moving towards stage 4 and 5. Have you?

Start building your organisation’s human firewall with Lumen and KnowBe4. Test your employees to find out how they fare against phishing attacks before the real threat actors get to them!

Speak to a Lumen Security Expert today.

To begin, get in touch with a Lumen Security Expert

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1KnowBe4. (2023). Phishing By Industry Benchmarking Report.
Note: The initial Phish-prone Percentage is calculated on the basis of all users evaluated. These users had not received any training with the KnowBe4 console prior to the evaluation. Subsequent time periods reflect Phish-prone Percentages for the subset of users who received training with the KnowBe4 console.

Learn more about the current phishing landscape

Find out where your organisation should stand amidst rising threats

Download the report
Download the report

Lumen is unleashing the world’s digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI’s full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ needs today and as they build for tomorrow.

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