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Stories from Lumen customers

Succeed with Lumen

Lumen and Ricoh

Ricoh Singapore provides greater customer value through cloud

“The attention to detail and technical expertise exhibited by the Lumen team were key differentiating factors for us during our vendor selection process. ….

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Lumen and YMCA of Singapore

Cloud migration and improved IT resilience supports YMCA’s mission

“It was very important for us to work with a single-source provider that would prioritise and successfully address the requirements of an organisation of our size, as much as they would for a large multinational. Lumen’s ‘think global, act local’ approach gave us increased confidence in the whole process.”

Leong Peng Mun Head, IT and Building Services, YMCA of Singapore

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Lumen and Net Protections

From BNPL pioneer to the leading provider of B2C BNPL services in Japan

“Lumen is a foreign company, but they serve us with a Japanese heart. They are extremely flexible in terms of customisation. I feel free to ask them anything, and they will deliver me the right answer and solution. I view them as an extremely reliable vendor, that has continued to serve us well as we have grown.”

Shiroh Suzuki, Director and CTO, Net Protections Inc.

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Lumen and Global Education Services Organisation

Cloud to branch: SD-WAN migration transforms education giant

A comprehensive solution with people, process and technology delivered increased customer satisfaction index and 30%+ cost savings on links between branches.

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Lumen and Multinational Food Products Corporation

Digital transformation of ageing infrastructure leads to business success  

“Network of the Future” transformation delivered for all store infrastructure delivers 20% cost reduction.

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Lumen and Net Protections

From BNPL pioneer to the leading provider of B2C BNPL services in Japan

“Lumen is a foreign company, but they serve us with a Japanese heart. They are extremely flexible in terms of customisation. I feel free to ask them anything, and they will deliver me the right answer and solution. I view them as an extremely reliable vendor, that has continued to serve us well as we have grown.”

Shiroh Suzuki, Director and CTO, Net Protections Inc.

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Lumen and Satsaco

Cloud deployment lets Satsaco Group’s growth soar

“My biggest concern in this journey was not just migrating our legacy systems but also our workloads without too much disruption. It would have been too much strain on our small IT teams. The Lumen team not only provided their expertise but were extremely proactive in taking the lead during the whole process to ensure a smooth delivery.”

Sukrisno Chiuman, aka Kris, Managing Director Satsaco Group

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Lumen and Luxury Retailer

Luxury brand conglomerate remakes ERP system

Integrated ERP provides one view of the business now and into the future. Brands have the flexibility to design their own supply chain and inventory tracking systems based on their needs.

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Lumen and Auto & General (SEA)

Auto & General (SEA) boosts its security posture and shores up customer trust

“When we look at Lumen, their solutions and business model strongly resonate with us. They have a comprehensive set of security offerings that enable our teams – including applications, infrastructure, and security teams – to enhance their visibility into our security posture. By removing the silos, Lumen delivered a single source of truth to enhance our teams’ efficiency and effectiveness in responding to cyber threats.”

Koji Yung, Infrastructure and Security Manager Auto & General SEA

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Lumen and YMCA

Cloud migration and improved IT resilience supports YMCA’s mission

“It was very important for us to work with a single-source provider that would prioritise and successfully address the requirements of an organisation of our size, as much as they would for a large multinational. Lumen’s ‘think global, act local’ approach gave us increased confidence in the whole process.”

Leong Peng Mun Head, IT and Building Services, YMCA of Singapore

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Lumen’s Managed Security Solution protects Asia-based global firm

Refocused business resources by outsourcing cybersecurity

By outsourcing vital components of cybersecurity, the firm was able to manage their vast business and operations and keep it safe in the hands of experts.

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Lumen is unleashing the world’s digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI’s full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ needs today and as they build for tomorrow.

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